Shipping Protection for DTC brands

Boost conversions and profits with Shipping Protection

Deliver top-tier shipping protection services to boost shopping confidence, enhance customer satisfaction, and increase profits.

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Trusted by 50,000+ DTC brands
Ka'Chava
Luxe
The Period Company
ATOLEA
XTool
Depology

The shipping protection solution for DTC brands

Boost shopping conversions

Increase customer shopping confidence to complete the purchase, rather than abandoning their shopping cart, by offering shipping protection options at the time of purchase.
5%
increase in conversion rate

Enhance customer satisfaction

Eliminate customer frustration and enhance brand loyalty and satisfaction by providing an efficient and streamlined claims process when customers' packages go missing, get damaged, or are stolen.
95%
high claim-success rate

Increase sales profits

Shipping protection is also profitable. Have insurance cover the costs of shipping issues, allowing businesses to attain higher profits effortlessly.
1.5%
increase in AOV
Increase customer shopping confidence to complete the purchase, rather than abandoning their shopping cart, by offering shipping protection options at the time of purchase.

Popular features

Protect against loss, damage, delay

When shipping issues arise, insurance covers the costs, keeping them off the company's balance sheet.

Carbon neutral shipping

Carbon credits purchased through Seel offset the carbon emissions of order deliveries, making every purchase a contribution to protecting the planet.

Protection at cart or checkout

Offer the option to add ParcelPanel shipping protection, whether in the shopping cart or at checkout, to consistently engage customers.

Efficient claims process

Customers can easily file a claim through the link in their policy, with processing and payout typically completed within 48 hours.

Perfectly match the store theme

Perfectly integrated with your store's theme and third-party apps, ensuring seamless matching with your brand.

Powerful analytics

"Data-driven decisions", get insightful analytics into your protected orders, covered sales, revenue saved, and claims to optimize your shipping and post-purchase efforts.

Built for your entire stack

1,346 carrier integrations

ParcelPanel integrates with 1,346 popular carriers worldwide, including USPS, YunExpress, UPS, DHL, FedEx, and we are continually adding more, committed to providing the most professional and precise tracking experience.
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50+ app integrations

"One size does not fit all", ParcelPanel integrates with other top-tier platforms & apps to meet your personalized needs and unleash the power of automation.
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Built for your entire stack
Built for your peace of mind

Built for your peace of mind

Out of the box

"Simplicity equals respect", ParcelPanel empowers your brand in just a few minutes, with no need for coding or complex operations

24/7 support

ParcelPanel offers world-class customer service. Whether it's product usage, onboarding, or migration, if you have any questions, we're here to assist you anytime, anywhere.
Contact us

Enterprise-grade security and compliance

ISO 27001 certification

ISO 27001 certification

The most rigorous standards for information security and privacy around the world.
GDPR compliance

GDPR compliance

We strictly comply with GDPR to protect data and privacy in Europe.
99.99% uptime

99.99% uptime

ParcelPanel boasts a 99.99% uptime to ensure the delivery of stable and reliable services.
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“Join the 50,000+ fast-growing DTC brands”

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The leading post-purchase solution for DTC eCommerce brands.

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